About oZone Desk

Built for Businesses
That Mean Business

We started oZone Desk because running a business shouldn't mean juggling a dozen tools. Today we're the all-in-one platform trusted by over 3,400 businesses across Sri Lanka and beyond.

2019

Founded in Colombo

3400+

Businesses Trust Us

oZone Desk Business Platform
3400+

Businesses on the platform

9

Powerful modules in one system

4.93

Average customer rating

99.9%

Platform uptime guaranteed

From One Spreadsheet to One Platform

In 2019, our founder sat across from a clothing retailer in Colombo who was running their business across seven different apps — WhatsApp for orders, Excel for inventory, a separate tool for HR, another for purchasing. The frustration in the room was palpable.

That conversation became the seed for oZone Desk. We spent the next two years talking to hundreds of business owners across Sri Lanka — retail shops, restaurants, repair businesses, art galleries, online stores — and learned that the problem was universal: business management software was either too expensive, too complex, or too fragmented.

So we built something different. A single platform that actually covers everything — and is genuinely simple to use from day one. Today, oZone Desk powers over 3,400 businesses and we're just getting started.

oZone Desk story — platform dashboard

Why We Exist

Our mission and vision shape every feature we build and every decision we make.

Our Mission

To make running a business simple, efficient, and affordable for every business owner — from a local boutique in Colombo to a multi-location enterprise. We believe powerful business tools should not require a large IT team or a corporate budget.

Our Vision

A world where any business — regardless of size — can access the tools they need to grow with confidence. We envision oZone Desk as the backbone of commerce for businesses across South Asia and the wider global market.

Our Core Values

The principles that guide how we build, how we serve, and how we grow.

Simplicity First

Complexity is the enemy of adoption. We obsess over making powerful features feel effortless. If it takes more than an hour to set up, we're not done yet.

Customer Obsession

Every feature we build starts with a real conversation with a real business owner. Our customers are not users — they are partners in building something better.

Relentless Improvement

We ship fast, listen closely, and iterate constantly. Good enough is never the destination — we are always working toward better.

Trust & Transparency

No hidden fees, no lock-in contracts, no surprise changes. We earn trust by being honest about what we can and cannot do — and then doing what we say.

Accessible to All

We believe powerful business software should not be a privilege. We price fairly so that a small boutique and a growing enterprise can both benefit from oZone Desk.

Excellence in Everything

From the way a button feels to the way our support team responds — every touchpoint is an opportunity to show that we care about the details that matter.

How We Got Here

Key milestones in the oZone Desk story — from a single conversation to a platform trusted by thousands.

2019
Founded

The Idea Takes Shape

After identifying the fragmentation problem faced by Sri Lankan business owners, our founder begins building the first version of oZone Desk — starting with inventory and order management modules.

2020
Launch

First 100 Businesses Onboarded

We officially launch oZone Desk to the public. The first wave of businesses — clothing retailers, cosmetics shops, and repair services — come on board and shape our early roadmap with invaluable feedback.

2021
Expansion

CRM, HR & POS Modules Launched

We expand beyond store and inventory to launch fully integrated CRM, HR management, and a point-of-sale system. For the first time, businesses can run truly everything from one dashboard.

2022
Integrations

Payment & Delivery Integrations Go Live

oZone Desk connects with PayPal, Stripe, Koombiyo, CityPak, Fardar, and local payment providers including Payhear.lk and Mint Pay — making us the most connected business platform in Sri Lanka.

2023
Milestone

1,000 Businesses & Enterprise Tier Launched

We cross the 1,000 businesses milestone and launch our Enterprise plan — bringing multi-location inventory, advanced role-based access control, and dedicated account managers to larger organisations.

2025
Today

3,400+ Businesses & Growing

oZone Desk now supports over 3,400 businesses across retail, restaurants, repair shops, art galleries, online stores, and more. We continue to build, improve, and listen — with many more features on the road ahead.

People Behind oZone Desk

A passionate team of builders, designers, and business thinkers dedicated to making your work simpler.

AK

Ashan Karunarathne

Co-Founder & CEO

Entrepreneur and product visionary with over a decade building software for Sri Lankan businesses.

NP

Nilufar Perera

Co-Founder & CTO

Full-stack engineer who led the architecture of every module from inventory to the enterprise POS system.

SR

Samantha Ranasinghe

Head of Product

Customer-obsessed product leader who turns business pain points into features that actually get used.

DW

Dilan Wickramasinghe

Head of Customer Success

Ensures every business on oZone Desk gets the most out of the platform from day one and beyond.

We're Hiring!

Join a team building something that genuinely helps businesses grow.

See Open Roles