Track repair jobs and service requests, manage parts inventory, handle job cards, and bill customers — oZone Desk is built for workshops and service businesses of every kind.
From job intake to completed invoice — streamline your entire service workflow with oZone Desk.
Create detailed job cards for every repair or service request. Assign technicians, set priorities, and track job status in real time.
Track spare parts and consumables with automatic deduction when used on jobs. Low-stock alerts ensure you never run short mid-repair.
Generate invoices directly from completed job cards, including parts and labour. Accept payments and track outstanding balances easily.
Maintain customer profiles with full job history, device records, and contact details — so returning customers are served faster.
Assign jobs to technicians based on availability and skill set. Monitor workloads and job completion times across your team.
See revenue by job type, technician productivity, and parts consumption trends to make better operational decisions.